Your privacy is important to the Dickson Group.
And we take the greatest care when using your information.

 

PERSONAL DATA

  1. The Dickson Group shall collect and use the Customer’s personal data for any of the following purposes, including but not limited to:

(a) the registration of the Vehicle with the relevant transportation authorities, including but not limited to Land Transport Authority;

(b) sharing of the Customer’s personal data with the Dickson Group, its related corporations and contractors, whether within Singapore or overseas, and/or insurance/financing companies, so as to provide the necessary services (eg. warranties, loans, insurance, etc) for the Vehicle to the Customer;

(c) sharing of the Customer’s personal data with financial institutions, insurance companies, on the Customer’s behalf, in order for the Customer to obtain financing for the purchase of the Vehicle and the insurance on the Vehicle or for the customer and when necessary, to obtain the loan amounts outstanding from financial institutions, on the Customer’s behalf so as to assist the Customer in effecting the Vehicle loan redemptions;

(d) sharing of Vehicle and to update the Dickson Group’s after-sales service records. The relevant personal data shall be used by the Dickson Group, its appointed after-sales service dealers, agents and sub-contractors and/or its related corporations whether within or outside Singapore to provide the relevant after-sales service and/or to repair the Vehicle and to communicate with the Customer on any matter relating to the provision of the services in general including to notify the Customer by any means, including by short message services (“SMS”) or by Whatsapp of the next/ subsequent date/mileage for routine service for the Vehicle;

(e) administrative, research and analysis purposes to enable it to monitor and improve the services it provides; and

(f) organizing events for the Customer, to inform the Customer of such events by any means (including through SMS, Whatsapp, phone call, fax, magazines, or brochures) any new products, promotions or services provided by the Dickson Group.

  1. The Dickson Group shall also disclose the Customer’s personal data:

(a) to its service providers, for example, providers of web hosting or maintenance services, for the purpose of supplying itself with the inter connected servers and/or web site links with the relevant authorities;

(b) to its customer service agencies whether within or outside Singapore for administrative, research and analysis purposes to enable it to monitor and improve the services it provides;

(c) to the Dickson Group’s service providers and/or its related corporations and contractors whether within or outside Singapore for the purpose of organizing events for the Customer, to inform the Customer of and send to the Customer by any means (including through SMS, Whatsapp, phone call, fax, magazine or brochures) any new products or promotions or services that are provided by the Dickson Group whether within or outside Singapore;

(d) to the Dickson Group’s business partners for the purpose of carrying out product promotions for the purpose of responding to any of the Customer’s enquiries.

  1. The Dickson Group shall retain the Customer’s personal data either for the period of the business relationship or, for the requisite retention periods as stipulated in any contractual arrangements or under any applicable law, whichever is later.
  2. If the Dickson Group amends any provision, it will notify the Customer via e-mail and may place notices on the Dickson Group’s website. The Dickson Group’s email to the Customer shall require the Customer’s consent to its change of use of the Customer’s personal data. Continued use of the Dickson Group’s services shall signify the Customer’s agreement to any such changes.
  3. The personal data of the Customer provides may be transferred outside Singapore for surveys and research purposes conducted with the objective of enhancing the Customer’s satisfaction.
  4. The Customer shall have a right to request a copy of the personal data the Dickson Group holds about the Customer and information about the ways in which the Customer’s personal data has been or may have been used or disclosed within a year before the date of the Customer’s request. If the Customer wishes to exercise this right, the Customer shall complete the Dickson Group’s prescribed form and/or:

(a) put his request in writing and indicate whether he would like to have a copy of his personal data or he wishes to have information about the ways in which his personal data has been or may have been used or disclosed during the past year or both;

(b) include proof of his identity and address (e.g. a copy of the Customer’s driving licence and a recent credit card bill); and

(c) specify the personal data he wants access to, including any account or reference numbers where applicable.

The Dickson Group shall reply to the Customer as soon as reasonably possible upon its receipt of the Customer’s request.

  1. The Customer shall pay an amount to access his personal data in the manner stated.
  2. The Customer shall have the right to correct any inaccuracies in his personal data free of charge. If the Customer wishes to exercise this right, the Customer shall:

(a) put his request in writing

(b) provide the Dickson Group with enough information to identify himself (e.g. the Customer’s account number, username, registration details); and

(c) specify the information that is incorrect and what it should be replaced with.

The Dickson Group shall reply to the Customer as soon as practicable upon its receipt of the Customer’s request.

  1. The Customer’s access or correction request will not be granted as of right; the Dickson Group’s ability to accede to the Customer’s access or correction request is subjected to the prohibitions and exceptions set out or which may be set out in the Singapore Personal Data Protection Act (“PDPA”) and its accompanying regulations.
  2. The Customer shall have the right to ask the Dickson Group to stop collecting, using or disclosing his personal data for any of the abovementioned purposes set out. If the Customer wishes to exercise this right, the Customer shall complete the Dickson Group’s prescribed form and/or:

(a) put his request in writing by way of an email sent to the Dickson Group;

(b) provide the Dickson Group with his name, NRIC number, mobile number, email and Vehicle registration number to identify the Customer; and

(c) if the Customer’s objection is not to direct marketing in general, but to direct marketing by a particular channel (e.g. voice call, SMS, Whatsapp, fax, mailers or email), the Customer has to specify the channel he is withdrawing his consent to.

  1. In the event that the Customer withdraws consent to the collection, use or disclosure of his personal data such that it materially affects this Agreement and it renders the Dickson Group unable to, or such that it becomes difficult for the Dickson Group to perform or properly perform or discharge its obligations under this Agreement, at law, under the warranty undertakings, or its role as a responsible dealer of Peugeot vehicles, the Dickson Group may at its discretion, be entitled to terminate this Agreement with the Customer.
  2. The obtaining the Customer’s consent for the collection, use or disclosure of his personal data under this Clause is subject to the exceptions set out or which may be set out in the PDPA.
  3. The Customer shall address all communications pertaining to Personal Data to:

The Data Protection Officer
Dickson Group

Address:
29 Ubi Road 4
Dickson Auto Centre
Singapore 408619

Email address:
[email protected]

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Salotto Centre

“Salotto”, meaning reception room in Italian, is the newest addition to our building. Opened in March 2022, this space was created to provide a comfortable area for customers to relax in. With air-conditioning, complimentary drinks and wi-fi provided, customers can sit back and enjoy themselves while waiting for their vehicles to be serviced.

PHV RESTING AREA

Located on the 2nd floor of our building, our PHV Resting Area is a cozy spot with complimentary drinks and wi-fi for PHV drivers to rest and relax in. For drivers who are feeling a little peckish after driving around for hours, our resting area has a separate pantry area for drivers to have their lunch or tea time. Vending machines are also available at the resting area!

CORPORATE OFFICE

Take the lift up to the fourth floor and you will find our corporate office. Waiting for an appointment? Take a seat at our comfortable reception area where complimentary Wi-Fi is provided as well!

SERVICE CENTRE

Not sure where to go or what to do while your car is being serviced? Have a little break at our cosy and air-conditioned waiting area! Complimentary beverages and Wi-Fi are also available, so you can surf the web while waiting.

Curious as to how your car is being serviced? Take a peek into our workshop through our large viewing windows and witness all the action that goes on behind-the-scenes.

PRE-OWNED CARS SHOWROOM

Our new showroom is brightly lit, and can house up to 10 cars. Book an appointment with us or just walk right in to view our wide range of vehicles. At Dickson Group, we pride ourselves on being transparent and providing quality services to our customers.

All our cars go through rigorous 38-point checks and are professionally groomed and sanitized before being displayed. Let us help you find your dream car today!

CONCIERGE

Welcome to our new, fully owned, 4-storey Dickson Auto Centre, housing a dedicated showroom, offices and service centre. This achievement is a testimony to our company’s continued growth and commitment to our business partners and customers.

Regardless if you are interested in buying or leasing a car, or just inquiring about our services, our friendly concierge staff will guide you to wherever you need!